Install Sumac

 

Step 1

Click "Check" to ensure that you have the most recent version of Java installed on your computer. On the Java website, click on "Do I have Java?" under the big red button. If you do not have the most recent version, install it. It is necessary to run Sumac.

 

Step 2

Click "Install" to Install Sumac on your computer. In most browsers, this button automatically starts the installation process and puts a Sumac icon on your desktop. If this doesn't happen, but your browser downloaded a "jnlp" file, open the "jnlp" file with Java Web Start.

 

Trouble-shooting

Taking too long to download - Microsoft Windows

Depending on the speed of your computer, during the installation of Java there may be one or two long (20 to 30 seconds) pauses during which nothing seems to be happening. Don't Panic. The installation will continue momentarily.

The install will go faster if you close all programs (email, word processing, etc.) before starting the installation.

 

Extra Prompts About Installation of Extensions - Mac OS

The Sumac software actually consists of several components. Depending on your version of Mac OS, the first time you run Sumac you may get prompted as each component is installed. Here are the components for which you will be prompted: Mail; MySQL; JavaDB; Apache Commons Codec; Apache Commons Logging; Apache HTTP Components Client; Apache HTTP Components Core.

Click the Continue or Install button in each of the following windows.

 

Technical Help

+1 416 504 8724

support@sumac.com