Ticketing

Overview

Performing arts organizations sell tickets to their presentations. Other non-profits run special events: lectures, openings, fundraising dinners. These events may be central to a non-profit's mission, or may support it by informing and generating support from the community.

Sumac Ticketing helps your organization manage the details of ticket sales such as payment processing, seating assignment and ticket printing, streamlining the efforts of your staff with a single, customizable solution. Instead of resolving ticketing complications, staff can spend time developing rapport with event attendees.

Features

• Distribute single tickets and group packages for box-office events such as fundraisers, performances, lectures and galleries.
• Configure taxes, service charges and discounts as well as gift certificates, general admission and assigned seating with ease.
• Manage tiered price schemes including promotions and fixed or variable percentages for discount pricing.
• Accept donations at the time of purchase, integrating them into a single payment transaction.
• Avoiding ticketing conflicts with dynamic updates that inform multiple users of potential issues.
• Print traceable, user-customized tickets.
• Assign seating for theatres, performances and special event tables with interactive venue maps.
• Instantly access customer information during the sale, from preferred seating and previous attendance to membership status and donor history.
• Provide useful show information to your staff, including directions and links to press releases and promotional materials.
• Perform box-office reconciliation with built-in reporting tools.
• Block seats for special uses such as VIPs, press, and handicapped access.
• Integrate with Sumac payment processing to instantly collect credit card payments.
• Allow patrons to order and pay for tickets from your website. See ticketing online screenshots.