1 - Basic CRM

2 - Add-ons

3 - Customize

2. Choose Add-on Options

The second step in creating a Sumac database perfectly tailored for your non-profit is to choose your Add-on Options. Sumac has more Add-on Options than any other non-profit software. Each piece not only integrates with the Basic CRM, but works together. Choose as many as you like to create a complete solution to manage your entire organization.

Ticketing

Overview

Sumac Ticketing helps your organization manage the details of ticket sales such as payment processing, seating assignment and ticket printing, streamlining the efforts of your staff with a single, customizable solution.

Do I Need It?

Choose this Add-on Option if you regularly sell tickets to events.

Highlights

  • Create interactive venue maps
  • Extensive pricing options
  • Define ticket packages
  • Scan tickets at the door
  • No ticket fee
  • Accept donations during ticket sale
  • Integrate online and in-house sales into one system
  • Operate a box office for several different groups
  • Automated distribution of sales reports

Ticketing Highlights In Detail

Sumac Ticketing Software

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Flexible Venue Layout

Support many venues, each with its own configuration of seating, positioned anywhere around a stage or performing area. Seating can be in traditional rows or organized in tables for fundraising events. You can also offer open seating or general admission. Block seats for special uses such as VIPs, press, and handicapped access. You can upload an image of the venue and floor plan to display when selling tickets online.

 

Sumac Ticketing Software

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Extensive Pricing Options

Manage tiered price schemes including promotions and fixed or variable percentages for discount pricing. Make selected discounts available to only a specific set of customers. For example, members, senior or students.

 

Sumac Ticketing Software

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Define Ticket Packages

Sell event or season passes: selected tickets to selected events at special pricing. Packages can separately weight and price each event, and allow any combination of numbers of tickets to different events. A package buyer can specify friends who are allowed to get tickets under the package.

 

Sumac Ticketing Software

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Scan tickets at the door

Sumac allows you to print tickets with bar codes on any ticket stock, including continuous feed ticket printers.

Customers buying tickets through your website can either print their tickets at home, then bring them to the event for scanning at the door, or hold their tickets on portable devices so you can scan the tickets on their screens – no paper involved. Sumac integrates with several barcode scanners.

 

Sumac Ticketing Software

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No Ticket Fee

Print traceable, user-customized tickets. We do not levy a per ticket service charge. You keep all the proceeds.

 

Sumac Ticketing Software

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Accept Donations During Ticket Sale

Sumac gives you the ability to accept donations at the time of purchase, integrating them into a single payment transaction.

 

Sumac Ticketing Software

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Integrate Online and In-house Sales

Sumac can process ticket sales on your website, as well as in-house. Customize your ticketing page on your website so it has the same look and feel as your website. All tickets purchased online, are instantly recorded in your Sumac database, so information is always up-to-date.
Requires website integration.

 

Sumac Ticketing Software

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Operate A Box Office For Several Different groups

With Sumac, managing one box office for several presenters is easy. People ordering tickets on your website can choose which presenters’ performances they want to buy tickets for. Revenues and expenses can be reported by presenter.

 

Sumac Ticketing Software

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Built-in Sales Reports

Sumac can automatically generate and distribute reports about sales and revenue for specific events or groups of events, so you can keep on top of sales by tracking which performances are selling well and which ones need additional promotion.


 


With Sumac we took a giant step forward. As an affordable solution to handle donor relations, class registration and ticketing for events and shows, Sumac enabled us to consolidate over 80 spreadsheets into one working database solution. We’re now much more efficient and able to serve our audiences better than ever.
Boston Children’s Theatre

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