Hospice Palliative Care Ontario (HPCO) is Canada’s largest volunteer hospice palliative care organization, consisting of more than 180 community-based organizations providing high-quality, compassionate end-of-life care for individuals living with a life-threatening illness, and those who care for them.
The end-of-life is as important as the beginning. Hospice is about people living well until the very end. As stated in the Ontario Charter for End-of-Life Care “How we treat those who are dying in our community reflects who we are as a society. All Ontarians have the right to die with dignity, to have access to physical, psychological, bereavement and spiritual care, and to be granted the respect consistent with other phases of life.”
HPCO’s mission is to ensure that our members consistently deliver the finest end-of-life care possible to individuals with life-threatening conditions, their families and friends. Caring, compassion, collaboration, sincerity and responsibility serve as our core values, guiding our decisions and actions.
“HPCO had been using a third party to manage our direct mail campaign and tax receipting. Switching to Sumac has significantly reduced our preparation time for direct mail and reduced the time between receipt of a donation and the mailing of the thank you letter with tax receipt. We also use Sumac to manage membership renewals, communications to members, and manage all of our other contacts. Sumac is very user friendly and intuitive. Sumac is also easy to maintain and does not require database management training or technical support staff. The data conversion process from our old system to Sumac was smooth. The Sumac team was highly responsive to our needs and very adept in converting our data quickly. HPCO selected Sumac as a solutions partner and endorsed Sumac to our membership because we feel it is the best product to meet the range of needs of our diverse membership.”
Rick Firth, Executive Director