Powerful & Affordable Box Office Software
Sumac has a cloud service that allows you to share and update donor data from anywhere there is an Internet connection. No more need to email lists back and forth. Staff and volunteers can access the same database at the same time from anywhere, so everyone always has the most up-to-date data.
Support many venues, each with its own configuration of seating, positioned anywhere around a stage or performing area. Seating can be in traditional rows or organized in tables for fundraising events. You can also offer open seating or general admission. Block seats for special uses such as VIPs, press, and handicapped access.
Manage tiered price schemes including promotions and fixed or variable percentages for discount pricing. Make selected discounts available to only a specific set of customers, for example, members, senior or students.
Sell event or season passes: selected tickets to selected events at special pricing. Packages can separately weight and price each event, and allow any combination of numbers of tickets to different events. A package buyer can specify friends who are allowed to get tickets under the package.
Sumac allows you to print tickets with bar codes on any ticket stock, including continuous feed ticket printers.
Customers buying tickets can bring them to the event for scanning at the door. Sumac integrates with several barcode scanners.
Print traceable, user-customized tickets. Unlike other ticketing solutions, we do not levy a per ticket service charge. Payment processing fees depend on what payment processor you use.
Accept donations at the time of purchase, integrating them into a single payment transaction. Automate payment and automatically send out confirmation and receipt. More on how payment processing works here.
With Sumac box office software, managing one box office for several presenters is easy. People ordering tickets can choose which presenters’ performances they want to buy tickets for. Revenues and expenses can be reported by presenter.
Sumac can automatically generate and distribute reports about sales and revenue for specific events or groups of events, so you can keep on top of sales by tracking which performances are selling well and which ones need additional promotion.
Because Sumac box office software integrates with the basic CRM and every other piece of your Sumac database, you can instantly access customer information during the sale, from preferred or special seating needs, previous attendance to membership status and donor history.
Allow people to purchase tickets on your website! All tickets purchased online, are instantly recorded in your Sumac database, so information is always up-to-date. Standard customizations are available so your ticketing pages can match the look of your website. Requires Website Integration.